An item may be returned for a refund or exchange up to 14 days from the date of purchase. The item must be in the original, unused condition as received by the customer. A refund will be issued to the card you used when placing your order. Refunds usually take 5-10 business days to hit your account. Items received after 14 days will be refunded via store credit. No items may be returned after 30 days. Customer is responsible for shipping charges.